Help Desk

Delivery Area & Shipping Charges
Crawlies ships across Canada and the USA via Canada Post Expedited Parcel Post. Expedited Parcel Post delivers directly to your door! If you are not at home when they arrive, Canada Post will leave a delivery card which will outline where and when you can pick up your shipment.

Delivery Area
Approx. Delivery Time
Shipping Cost
BC/SASK/ALBTA
4 days
$11.95
MANITOBA
3 days
$11.95
ONTARIO
2 days
$11.95
QUEBEC
4 days
$11.95
NB/PEI
4 days
$11.95
NOVA SCOTIA
4 days
$11.95
NEWFOUNDLAND
6 days
$11.95
YUKON/NWT
7 days
$11.95
NANAVUT
7 days
$11.95
USA
5 – 12 days
$11.95 CAD
ENGLAND/SCOTLAND/WALES
Sent via International Small Pack
$11.95 CAD

Currency Converter
Click Here To Use A Currency Convertor to convert from Canadian to US funds.

Should you require even faster service, please call 705-427-0696 (locally) or
1-866-222-1512 (toll free) and let us know. We will gladly ship via Express Post or Priority courier.

Ordering Security
At Crawlies we understand your concerns about security and privacy. We have established procedures to protect your privacy and provide secure online ordering. The information you provide while placing your online order, including your credit card number, is automatically encrypted for security. It cannot be read or tampered with during transmission.

You can tell that your order is secure. Look for a gold lock on the right hand side of the bottom bar of your browser in Microsoft Internet Explorer or a complete key in Netscape Navigator. As secure pages are generally slower to view than non-secure pages, these symbols will ONLY appear when you have decided to “Checkout” and are ready to enter your personal information.

Your Privacy
Crawlies does not share, rent or sell your personal information with any third parties for marketing purposes. By using our web site, you consent to the collection and use of information by us.

Crawlies Guarantee
We stand behind the quality of our garments! If, for whatever reason you are not completely satisfied with your purchase, just send it back for a full refund, along with a brief note explaining the reason for the return. (We would like to know why you were unhappy with your purchase!) The garment must appear in its original condition, be unwashed, and accompanied by the invoice included with the original shipment. Refunds or exchanges will be at the current retail price.

Customer Service
At Crawlies your satisfaction is paramount to us. Should you have any questions or concerns about our site or our products, please contact us via email , phone or the address below.

Crawlies
2 Greentree Lane
R.R. #3
Penetanguishene, ON L9M 1R3
Local: 705-533-2020
Toll Free: 1-866-222-1512